Operating Structure

Operating Structure

MIB keeps itself constantly abreast with local and international practice. Our operating structure is viewed as the foundation of both our effectiveness as well as the quality of our service.

MIB operates in teams of technical personnel who are jointly responsible for the objectives of their team under the direct management of professionally qualified Divisional Directors.

The Business Development Team is focused on research, development and setting up new programs and products. Broking executives are separately focused on diverse specialist areas thereby allowing increased in-depth knowledge and experience.

The Business Insurance Solutions Teams handle the full day to day needs of their respective portfolio of clients with their broking executives providing the complete range of services, from conceptual reports for new insurance solutions to the handling of claims. Their client base ranges from individual professional practitioners to multinational operations.

The Personal Insurance Solutions Team handles the complete full range of requirements of individual customers extended to include the management of affinity and scheme products.

MIB’s Claims Solutions Team provides the assistance required by customers to process their insurance claims from the point of initial notification to the final settlement phase.

All teams are supported internally by MIB Management Services in all back office and administrative areas.