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Travel Insurance Claim Form
Claim Type
Travel Section
*
Baggage
Baggage Delay
Cancellation/Curtailment
Cancelled Services (due to adverse weather/natural phenomena)
Delayed Departure
Hijack
Hire-Vehicle Excess
Hospital Benefit
Loss of Baggage
Medical Expenses
Missed Departure
Theft/Loss
Policy Holder Details
Policy Number
First Name
*
Last Name
*
ID Number
*
Email Address
*
Enter Email
Confirm Email
Contact Phone Number
*
Was there at the time of the occurrence, any other existing travel insurance policy?
*
Yes
No
Details of other travel insurance
Accident Details
Date of Accident
*
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Year
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Time of Accident
:
Hours
Minutes
AM
PM
AM/PM
Location of Accident
*
Police/Warden's Report Number (if applicable)
Departure Date from Malta
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Year
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Arrival Date to Malta
Day
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29
30
31
Month
1
2
3
4
5
6
7
8
9
10
11
12
Year
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996
1995
1994
1993
1992
1991
1990
1989
1988
1987
1986
1985
1984
1983
1982
1981
1980
1979
1978
1977
1976
1975
1974
1973
1972
1971
1970
1969
1968
1967
1966
1965
1964
1963
1962
1961
1960
1959
1958
1957
1956
1955
1954
1953
1952
1951
1950
1949
1948
1947
1946
1945
1944
1943
1942
1941
1940
1939
1938
1937
1936
1935
1934
1933
1932
1931
1930
1929
1928
1927
1926
1925
1924
1923
1922
1921
1920
Countries Visited
Brief description of claim
*
Injured Persons
Name
Nature of Injury
Actions
Edit
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There are no
Persons.
Add Person
Maximum number of persons reached.
Photos of Damages & Documents
Drop files here or
Select files
Max. file size: 5 MB.
If for any reason, including size of documents (should not exceed 5MB in size), they cannot be uploaded, you can send them through email on
info@mib.com.mt
.
Required Documents:
Copy of Passport/ID Card
Copy of Flight Tickets or Itinerary
Original Damage Report (Property Irregularity Report) issued on arrival by airline representatives
Original Luggage Tags
Original Boarding Pass
Photos of Damaged Luggage
Required Documents:
Copy of Passport/ID Card
Copy of Flight Tickets or Itinerary
Original Damage Report (Property Irregularity Report) issued on arrival by airline representatives
Original Luggage Tags
Original Boarding Pass
Original Delivery Report (presented by airline representatives on baggage delivery) (if baggage is delayed)
Original receipts of emergency items bought until arrival of baggage
Photos of Damaged Luggage
Required Documents:
Copy of Passport/ID Card
Copy of Flight Tickets or Itinerary
Original Initial Report (Property Irregularity Report) (issued on arrival by airline representatives)
Original Follow up Report - declaring lost baggage (issued by airline representatives following 30 days)
Proof of Ownership of Missing Items (receipts, guarantees, booklets, manuals, boxes, chargers)
Original Luggage Tags of flight during which the delay occurred
Original Boarding Pass of flight during which the delay occurred
Required Documents:
Copy of Passport/ID Card
Copy of Flight Tickets or Itinerary
Travel Itinerary incl. tour programme, accommodation details, excursions
Invoices/Receipts for prepaid expenses, flights, accommodation, excursions
Medical Report stating nature of illness and reason for cancelling trip
Death Certificate (if reason for cancellation) stating cause of death
'No show' confirmation from airline confirming insured traveller did indeed not travel
In the event of a cancellation, clients are to notify immediately travel agent/ticket issuing office, to apply for refund of taxes and surcharges from airline
Required Documents:
Copy of Passport/ID Card
Copy of Flight Tickets or Itinerary
Original Medical Report issued by doctor who examined you abroad
Original Receipts for Related Medical Expenses (namely doctor's fees and prescribed medication)
Required Documents:
Copy of Passport/ID Card
Copy of Flight Tickets or Itinerary
Original Police Report or Security Report issued at the location of theft/loss
Original Loss Report (Property Irregularity Report) only if theft/loss occurred from baggage during a flight and discovered on arrival
Detailed List of Stolen/Missing Items if more than one item had been stolen/lost
Proof of Ownership of Missing Items (receipts, guarantees, booklets, manuals, boxes, chargers)
Money Exchange Slip/Bank Withdrawal Statement (in the event of theft/loss of money)
Written Sequence of events from time when last seen to time item stole or lost
In the event of single items / cash exceeding €500 - and in the avsence of proof - client to provide a sworn statement (affidavit)
Required Documents:
Copy of Passport/ID Card
Copy of Flight Tickets or Itinerary
Original Medical Report issued by doctor who examined yo abroad
Hospital Discharge Letter showing date of admission into Hospital and date of discharge from Hospital
Required Documents:
Copy of Passport/ID Card
Copy of Flight Tickets or Itinerary
Printed Confirmation from Carrier or Authorities stating reason for the delay and number of hours in delay
Required Documents:
Copy of Passport/ID Card
Copy of Flight Tickets or Itinerary
Printed Confirmation from Transport Compay stating reason for the delay and numver of hours in delay
Dated Photographic Evidence by mobile or otherwise, showing any traffic jams, accidents, breakdown of vehicle etc.
Required Documents:
Copy of Passport/ID Card
Copy of Flight Tickets or Itinerary
Printed Confirmation from Carrier or Authorities stating the number of hours in restraint from travel
Required Documents:
Copy of Passport/ID Card
Copy of Flight Tickets or Itinerary
Printed Confirmation from Carrier or Authorities stating reason for cancellation and reshecule of service
Receipts of additional travel and accomodation expenses incurred during an overstay abroad
Receipts of prepaid expenses should you choose to cancel your holiday
In the event of cancellation, clients are to notify immedately travel agent / airline for refund of taxes and surcharges
Required Documents:
Copy of Passport/ID Card
Copy of Flight Tickets or Itinerary
Photocopy of Invoice / Receipt showing the Excess charged by rental company on repairs (if claim is for less than the policy limit)
Survey report showing a detailed breakdown of repairs
Hire vehicle contract showing excess payable
Dates Photographic Evidence by mobile or otherwise, showing damages, accidents, breakdown of vehicle etc.
Original Police Report or Security Report in the event of stolen / lost items, issued at location of theft / loss
Original Police Report in the event of a major traffic accident
Driving Licence
Terms Accept
*
I have read and accept MIB's
Client Terms of Business & Privacy Policy
.
*
I understand that by completing this form the data will be processed by MIB in line with GDPR and hereby consent that this data (including if needed sensitive data as defined in article 9 of GDPR) are used for the purposes of providing your insurance services.
I also understand that it is my responsibility to secure and hold the necessary consent from any employees, beneficiaries or other third parties direct or indirectly involved in the insurance proposal/arrangements and whose data will be processed by MIB and the providers of insurance and ancillary services.
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Insurance
Health Insurance
Home Insurance
Travel Insurance
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Boat Insurance
Personal Accident Insurance
Life Insurance
Small Business Insurance
Get a Quote
Make a Claim
How to Make a Claim
Insurance
Transit Insurance
Liability Insurance
Marine Insurance
Aviation Insurance
Property Insurance
Financial Risks Insurance
Professional Indemnity Insurance
Cyber Insurance and iGaming Exposures
Engineering Insurance
Employee Benefits
Construction Insurance
Motor Fleets & Tool of Trade
Risk Consultancy
Get a Quote
Make a Claim
How to Make a Claim